FlowBookings — Privacy Policy

FlowBookings is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data when you use our website, AI agents, and automation services.By accessing FlowBookings, you consent to the practices described below.

1. Information We Collect

We collect personal information in order to deliver our services effectively. The types of data we may collect include:

1.1 Personal Information

First name & last name

Phone number

Email address

Date of birth (when applicable)

Gender (when applicable)

1.2 How We Collect This Information

Your information is collected through:

Website forms

Lead capture forms

Contact or scheduling forms

Social media instant forms (e.g., Facebook/Instagram Lead Forms)

Interactions with our website or AI agents

2. Use of Personal Information

We use the information collected for purposes such as:

Providing our AI automation services

Contacting you for support and onboarding

Sending information, updates, or promotional offers

Improving customer experience and service delivery

Processing bookings and lead communication

Enhancing the performance of our AI systems

FlowBookings does not sell personal data.

3. Interactivity & Automated Systems

Your information may also be collected through interactions between you and:

Our AI chatbots

AI voice agents

Automated SMS sequences

Email responses

Website session tools

This interactivity helps us provide faster responses, improve lead nurturing, and optimize your AI workflow.

4. Security Measures

We take the protection of your personal information seriously. Data is stored in secure systems, and all staff are required to respect confidentiality.

To protect your information, FlowBookings uses:

Access management (authorized personnel only)

Encrypted passwords & login protections

Regular system backups

Firewalls & server protection

Encrypted transmissions when possible

While we implement industry-standard measures, no online system can guarantee 100% security.

5. Data Retention

Your personal information is retained only as long as necessary to:

Provide our services

Comply with legal requirements

Improve service performance

You may request deletion of your stored data at any time (unless restricted by legal obligations).

6. Sharing of Information

FlowBookings may share data only with:

Trusted service providers assisting in hosting, automation, or communication

Integrations you connect to your account (e.g., CRM, booking systems)

Legal authorities when required by law

We do not share or sell information to third parties for marketing or unrelated purposes.

7. Your Rights

You have the right to:

Access the personal information we hold

Request corrections

Request deletion where applicable

Withdraw consent for marketing communications

Request details on how your data is used

To make a request, contact: [email protected]

8. Legal Compliance

FlowBookings adheres to applicable national and international privacy regulations, including:

Legislation: National DNCL
(and other relevant data protection standards for the regions we operate in)

9. Updates to This Privacy Policy

We may update this Privacy Policy as needed.
Any changes will be posted on this page, and continued use of the platform indicates acceptance of the updated policy.

10. Contact Us

For any questions regarding privacy or data handling:
📧 [email protected]
🌐 www.flowbookings.net

Tool Fee: +1 681-281-2076

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